Status monitoring – Part 1
This software update displays the first part of the status monitoring functions. This part includes the following changes:
- The previous monitoring has been renamed “Document Monitoring” to better differentiate between the monitorings.
- The new “Status Monitoring” contains information about status files that can be exchanged between the Invoice Delivery Service and other systems – such as your ERP system. With this software update, only the new software interface of this monitoring will be visible for the time being.
Invoice Delivery Service > Document Monitoring
Invoice Delivery Service > Status Monitoring
Usability: More monitoring information for compliance check errors
The following additional information is now displayed for invoices in “Document Monitoring” with the status “Compliance check failed” to make it easier to deal with incorrect invoices:
- Invoice format which was intended to be created
- Invoice number
- Invoice sender
- Invoice recipient
Note: This information can only be displayed if it is available. If, for example, an invoice is rejected with a compliance check report due to a missing invoice number, it will not be possible to display an invoice number in “Document Monitoring”.
Invoice Delivery Service > Document Monitoring > Columns “Format”, “Invoice Number”, “Sender” and “Recipient”
Usability: Mail Error Code in overview as “External status code”
The mail server error code can now be filtered in the column “External status code” in the large overview “Document Monitoring”. For example, you can filter at a glance how many invoices could not be delivered due to a full recipient mailbox and how many due to a domain rejection.
Note: This column “External status code” is hidden by default and must be enabled via the table settings (small table icon on the right above the table).
Invoice Delivery Service > Document Monitoring> Column “External Status Code”
Alisa Scholz (07252/96-1476, a.scholz@seeburger.de) will be happy to answer any questions you may have.